Website Disclaimer
The information provided on the Carol’s Law Ltd website is intended for general information about our organisation, campaign and non-clinical family advocacy and referral support services.
Website content is not intended to replace advice, assessment or decisions from appropriately qualified health, social-care, legal, safeguarding or other professionals.
Not Medical or Clinical Advice
Nothing on this website should be treated as medical advice, diagnosis, clinical assessment, treatment advice or medication guidance.
Carol’s Law does not diagnose mental-health conditions, conduct clinical risk assessments, prescribe or recommend medication, or make treatment decisions.
Not Legal or Statutory Advice
Information on this website is not legal advice and should not be relied upon as a substitute for advice from an appropriately qualified legal professional.
Carol’s Law does not make Mental Health Act, capacity, detention or other statutory decisions. Those decisions remain with the relevant professionals and authorities.
Important: Carol’s Law is not an emergency or crisis service. If someone is in immediate danger or there is a serious risk to life, call 999 or go to A&E.
Accuracy, Completeness and Website Content
We aim to keep the information on this website clear, accurate and reasonably up to date. However, information may change over time and we cannot guarantee that every page will always be complete, current or free from error.
General Information Only
Website content is provided for general information and should not be relied upon as the sole basis for making medical, legal, safeguarding, financial or other important decisions.
Changes to Content
We may update, amend or remove website content at any time without notice where appropriate.
Availability of Services
Information about services, processes, availability, fees or timescales may change. The current scope and terms of any service will be confirmed separately where necessary.
External Information
Where the website refers to information from external organisations or professionals, that information remains subject to the accuracy, availability and terms of the original source.
Please check current information: If you are relying on information about a service, process or requirement, contact Carol’s Law if you need confirmation that the information is current.
External Links and Third-Party Websites
This website may contain links to websites, resources or services operated by third parties.
Third-Party Content
External links are provided for convenience or additional information. Carol’s Law does not control third-party websites and is not responsible for their content, availability, security, accuracy or privacy practices.
No Endorsement
The inclusion of a link to an external website does not necessarily mean that Carol’s Law endorses, approves or recommends the organisation, service, product or information provided there.
Third-Party Terms and Privacy
When you visit an external website, that organisation’s own terms, privacy notice and cookie practices will apply.
Embedded Services
Some pages may include content or functionality provided by third parties, such as embedded forms or other external services. Those providers may process information in accordance with their own policies and applicable agreements.
External websites: Please review the relevant provider’s own terms and privacy information before submitting personal or sensitive information to a third-party service.
Service Outcomes and Professional Decisions
Carol’s Law provides non-clinical family advocacy and referral support. We may help families organise concerns, prepare relevant information and communicate with appropriate professionals or services.
No Guaranteed Outcome
We cannot guarantee that our involvement will result in a particular referral, assessment, admission, treatment, safeguarding action, statutory decision or other outcome.
Professional Independence
Health, social-care, safeguarding, legal and statutory professionals remain responsible for their own assessments, decisions and actions.
Information Provided by Families
Some information used in our work may be based on family-reported concerns, observations or documents supplied by others. Where relevant, we aim to make the source of information clear.
Third-Party Responses
Carol’s Law does not control how external professionals, organisations or services respond to information, referrals or communications.
Changing Circumstances
Mental-health, safeguarding and family circumstances may change over time. Information provided through the website or during support should not be treated as a substitute for current professional assessment where one is required.
Important: Carol’s Law can support the communication of concerns, but professional and statutory decisions remain with the relevant practitioner, service or authority.
Website Availability, Security and Technical Issues
We aim to keep the Carol’s Law website available, functional and reasonably secure, but we cannot guarantee uninterrupted or error-free access at all times.
Website Availability
The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues or circumstances outside our reasonable control.
Security
We take reasonable steps to protect the website and information submitted through it. However, no website, internet connection or electronic transmission can be guaranteed to be completely secure.
Technical Errors
We are not responsible for temporary errors, delays, interruptions or failures caused by third-party platforms, hosting providers, internet services, browser issues or other technical systems outside our reasonable control.
User Responsibility
Users are responsible for using appropriate security measures on their own devices and for ensuring that information submitted through the website is sent using a device and connection they consider appropriate.
If you experience a technical problem: Please try again later or contact Carol’s Law through the contact details provided on the website.
Limitation of Liability and Final Provisions
To the extent permitted by law, Carol’s Law is not responsible for loss or damage arising solely from reliance on general website information, third-party content or matters outside our reasonable control.
Nothing Excludes Liability That Cannot Lawfully Be Excluded
Nothing in this Website Disclaimer excludes or limits liability where doing so would be unlawful or affects any rights that cannot legally be excluded or restricted.
Relationship With Other Website Terms
This Website Disclaimer should be read together with our Privacy Notice, Cookie Notice and Terms & Conditions where applicable.
Changes to This Disclaimer
We may update this Website Disclaimer from time to time to reflect changes to our website, services, business practices or applicable requirements.
The latest version will be published on this website with the updated date shown at the top of the page.
Contact Us
If you have questions about this Website Disclaimer or information published on the Carol’s Law website, please contact us through our Contact Us page.
Last updated: September 25, 2026