Get Support
If you are seriously concerned about the mental health or safety of someone you love, you can start by providing the essential information about what has been happening and the support you are looking for.
We’re Here to Help You Find the
Right Next Step
Start by Telling Us What’s Happening
You do not need to prepare a complete case file before contacting us. We will explain what additional information may be relevant as the process progresses.
Important: Carol’s Law provides non-clinical family advocacy and referral support.
Need urgent help? Carol’s Law is not an emergency or crisis service. If someone is in immediate danger or there is a serious risk to life, call 999 or go to A&E.
What Happens Next
After you submit your support request, we review the information provided and determine the appropriate next step within the scope of Carol’s Law.
01 - We Review Your Request
We review the information you have provided and consider the nature of your concerns and the support you are seeking.
02 - We Contact You
Where appropriate, we will contact you to clarify information, explain the available support and discuss the next steps.
03 - Additional Information if Needed
If more detail or supporting information is relevant, we will explain what is needed. You are not expected to prepare everything in advance.
04 - Support Begins
Once the appropriate support and scope are agreed, we can begin the relevant advocacy, report, referral or follow-up work.