Accessibility Statement
Last updated: September 25, 2026
Carol’s Law Ltd is committed to making our website and information as accessible and usable as reasonably possible for people with different needs, abilities and ways of accessing digital content.
We aim to provide clear content, readable layouts, straightforward navigation and accessible ways for people to contact us and use our services.
Our Accessibility Approach
When designing and maintaining our website, we aim to consider accessibility throughout the user experience rather than treating it as a separate feature.
Use clear heading structures and logical page layouts
Maintain readable text sizes and sufficient colour contrast
Provide descriptive text for meaningful images where appropriate
Avoid relying on colour alone to communicate important information
Make links and buttons clear and understandable
Support keyboard navigation where the website platform allows
Keep forms clearly labelled and reasonably easy to complete
Avoid unnecessary flashing or rapidly moving content
Aim for layouts that remain usable when viewed on mobile devices or enlarged
Alternative Formats and Assistance
If you experience difficulty accessing information on our website or need information in a different format, please contact Carol’s Law. We will consider reasonable ways to provide the information or assistance you need.
Need help accessing our website or information? Please contact us and tell us what you are trying to access and what format or assistance would be helpful.
Known Accessibility Limitations and Third-Party Content
We aim to make the Carol’s Law website accessible, but some parts of the site may depend on third-party platforms, embedded content or technical features that are not fully controlled by Carol’s Law.
Third-Party Content
Some content or functionality may be provided by third parties, such as embedded forms or external services. The accessibility of these services may depend on the third-party provider.
Embedded Forms
Where we use embedded forms, such as Google Forms, some elements of the form experience may be controlled by the external provider rather than Carol’s Law.
Browser and Device Differences
Accessibility and display may vary depending on the browser, device, operating system or assistive technology being used.
Older or Uploaded Documents
Some downloadable documents or older materials may not yet meet the same accessibility standard as the main website.
Improvements
Where we become aware of an accessibility issue, we will consider reasonable steps to improve the content or provide an alternative way to access the information.
If something is difficult to access: Please contact us and tell us which page, document, form or feature you are having difficulty with.
Contacting Us About Accessibility
If you have difficulty accessing any part of the Carol’s Law website, forms, documents or information, please contact us.
Tell us what you were trying to access, the difficulty you experienced and, if possible, what format or adjustment would make the information easier for you to use.
How We Can Help
Depending on the circumstances, we may be able to provide information in another format, explain content by another method or help you access the relevant service or information.
Examples may include:
Providing information in a simpler format
Sending information by email where appropriate
Providing a larger-text version
Helping explain how to access a form or document
Considering another reasonable way to communicate information
Accessibility Contact
Email: carolslawltd@gmail.com
Telephone: +44 7304 113361 | +44 7738 410304
We aim to consider accessibility requests reasonably and will explain what support or alternative format may be available.
When contacting us: Please avoid including detailed medical or safeguarding information unless it is necessary for your accessibility request. For family support cases, use our dedicated Get Support process.
Reviewing and Updating This Accessibility Statement
We may review and update this Accessibility Statement from time to time to reflect changes to our website, services, accessibility arrangements or the way information is provided.
Ongoing Improvements
We aim to improve accessibility as the website develops and as we become aware of issues affecting users.
Reporting Accessibility Problems
If you identify an accessibility problem that is not described in this statement, please contact us so that we can consider the issue and any reasonable improvements or alternative access options.
Changes to This Statement
When this statement is updated, we will revise the “Last updated” date shown at the top of the page.
Last updated: September 25, 2026